Privacy Policy

1. Introduction

Loggy ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our logging and monitoring service ("Service"). Please read this privacy policy carefully.

2. Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Name
• Authentication credentials (via Google OAuth or other providers)
• Billing information (processed securely through Stripe)

Log Data

When you use our Service, you send us log data from your applications. This data may include timestamps, log levels, messages, and any metadata you choose to include. We store this data solely to provide you with the logging service.

Usage Information

We automatically collect certain information when you access our Service, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our Service.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse
• Personalize and improve your experience

4. Data Retention

We retain your log data according to your subscription plan:

• Free plan: 7 days
• Pro plan: 30 days
• Team plan: 365 days

Account information is retained for as long as your account is active. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your data, including:

• Encryption of data in transit using TLS/SSL
• Encryption of data at rest
• Regular security assessments and audits
• Access controls and authentication requirements
• Secure data centers with physical security measures

6. Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors who assist us in providing the Service (e.g., Stripe for payment processing, cloud hosting providers)
• Legal Requirements: When required by law, subpoena, or other legal process
• Protection of Rights: To protect our rights, privacy, safety, or property
• Business Transfers: In connection with a merger, acquisition, or sale of assets

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Export: Request a copy of your data in a portable format
• Opt-out: Opt out of certain data processing activities

You can exercise these rights through your account settings or by contacting us at [email protected].

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use the following types of cookies:

• Essential Cookies: Required for the Service to function properly
• Authentication Cookies: To keep you logged in
• Analytics Cookies: To understand how you use our Service (can be disabled in settings)

9. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access.

We use the following third-party services:

• Google OAuth: For authentication
• Stripe: For payment processing

10. Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to these countries.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: [email protected]